1. Introduction
At Cretaboatrental, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).
2. Data We Collect
- Personal Information: name, email, phone number, and any details you provide when contacting us or making a booking.
- Technical Data: IP address, browser type, and device information for security and optimization purposes.
- Communication Data: records of inquiries, bookings, and messages (including WhatsApp and email).
3. How We Use Your Data
- To manage bookings and provide our services.
- To communicate with you regarding your rental or inquiry.
- To improve our website and customer experience.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent (when you submit a form or request information).
- Performance of a contract (to provide you with the boat rental service you booked).
- Compliance with legal obligations under Greek law.
- Legitimate business interests (such as customer service and fraud prevention).
5. Data Sharing
We do not sell or trade your personal data. Your information may only be shared with trusted third parties such as payment providers, hosting services, or legal authorities when required by law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax and legal obligations).
7. Your Rights under GDPR
You have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Restrict or object to processing of your data.
- Withdraw consent at any time.
- Request data portability.
- Lodge a complaint with the Hellenic Data Protection Authority (HDPA).
8. Cookies and Tracking
Our website may use cookies to improve functionality and analytics. You can manage or disable cookies through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.
10. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@cretaboatrental.gr
Phone: +30 699 431 1703 / +30 698 626 2190
Address: Agias Paraskevis 113, Limenas Chersonisou, 70014, Crete, Greece